Novotel Coventry

I was looking for somewhere comfortable, no frills needed and near the motorway, to break a long drive north to see relatives. This place was perfect, less than 5 mins off the motorway, helpful staff, good parking and a clean, comfortable room. No fuss when I arrived quite late at night. It is also accessible northbound and southbound. The place I’ve used previously, and which I like a lot, is only accessible southbound, and although it’s only a 20 min diversion, doubling back from northbound to southbound, covering the same piece of road twice, is the last thing I want when it’s late and I just want to get my head down. The staff, in particular, impressed me. They were friendly and helpful without the ‘plastic corporate charm(lessness)’ that staff in so many large chains seem to be obliged to adopt. No doubt their employers think it’s a good idea, but I dislike robotic politeness intensely. It comes across as insincere, and also tends to mean that staff don’t really listen to you, but are working from a script from which they don’t deviate. Parking was easy, included in the price of the room and next to the hotel, rather than being part of a larger car park open to everyone on the complex, visitors, people from other hotels and so on. I like this a lot. I’ll use this place again on my next journey.

All the staff in general did their best with what they are givin and are helpful and friendly.The cleaning staff also work hard and the place feels nice to sit in(especially the big garden area at the back)

I recently stayed at the Novotel Coventry during a work trip, and I have to say, I'm blown away! From the moment I arrived, the staff were so friendly and welcoming—it really made all the difference after a long day. The room was absolutely spotless, and it felt so fresh and inviting. It was such a relief to come back to a space that was clean, cozy, and comfortable.   Now, the real surprise for me was breakfast. As a vegan, I usually struggle to find options at hotel buffets, but not here! There was such a great variety of fresh fruit, plant-based milk, and even some hot options I could enjoy. It was such a nice change to actually leave breakfast feeling full and happy.   Novotel Coventry nailed it when it comes to service, cleanliness, and catering for different needs. I'll definitely be booking here again for my next work trip. Highly recommend! 🌱✨

Clean and very comfortable, modern rooms with instant hot water, fridge and large bed. Arrived at late hour and was instantly given room key by present staff member so I could go straight to bed. Was able to extend my checkout time by several hours on request as I needed additional sleep, found the hotel/room was a nice place to be and would stay again. Noticed a gym on site too, which was soundproofed from the rooms/hallways which were very quiet. Helpful/polite staff. Nice temperature (can be controlled) and blackout curtains. Good parking.

I had read some negative reviews about Novotel hotel, which made me hesitant and almost led me to cancel my stay. However, I'm really glad I decided to give it a chance and experience it for myself. I lodged with my partner for the weekend and we enjoyed our stay. The rooms were spacious enough, clean and beautiful, it was quiet and ambience was excellent. The best thing about Novotel are the staff, they are 10/10!. So warm, so polite & always willing to help with a smile. This hotel is such a good value for money